FAQ

How long does my order normally take to ship? 

Most orders ship within 1-3 business days of us receiving the order, all orders ship from North Carolina. 

Can I track my order?

Yes, when your order is shipped a tracking number will be sent to you.

How do I use my Fan Club Discount?

You MUST enter your Fan Club code in on the first page of your shopping cart, no codes will be entered to orders once they are placed

How can I get an item autographed once I purchase it? 

Please visit www.kylebusch.com/faq for more info on this and other autograph related topics

Do you ship to Canada?

Yes, we do ship orders to Canada. Please be aware that Canadian orders are subject to local taxes, duties and brokerage fees. Please contact your local UPS center or government agency to inquire about these charges. Kyle Busch Motorsports is not responsible for these charges and will not reimburse customers for abandoned packages. Orders shipped to Canada may take up to 2 weeks for delivery. 

How do I make an exchange or return?

If within 30 days of purchase you are unhappy with your order you may return it for a full refund, after 30 days you may exchange the item. All items must be unworn and unused and in resellable condition. Certain restrictions apply to Diecast and Autographed items. Please contact us at kbwebteam@gmail.com for more details.